Shipping policy
1. Commitment to Service
At Hunters Edge we're dedicated to providing excellent customer service, and that extends to our delivery and shipping operations. We’ve streamlined our shipping services to offer you both convenience and affordability.
2. Shipping Rates & Options
We offer straightforward flat rate shipping options:
-
Standard Shipping - $14.99 - Generally delivered within 2 - 4 days of dispatch to metropolitan areas. Please allow an extra 1 - 2 days for us to pick and pack your order. You will be given tracking details to monitor your order's journey.
-
Express Shipping - $19.99 - For those in a hurry, orders placed before 11am AEST will be packed and dispatched on the same day. If placed after 11am AEST, they'll be dispatched the next business day. Tracking details will be provided for your convenience.
4. Shipping Specifics
Please note:
-
Prices mentioned apply mainly to mainland Australia. Offshore islands and territories might face extra delivery costs. In such instances, our customer service will reach out to you.
-
For larger or bulkier orders which necessitate road transport, delivery times might extend.
- An estimated shipping timeframe may be given. Once it has left our shop there may be delays due to busy holiday periods and couriers which is out of our control.
5. Assistance & Inquiries
For any shipping-related inquiries or clarifications, do not hesitate to reach our dedicated customer service team. Drop an email at info@huntersedge.au